SKEEPERS SAS with a capital of €9,133,750
18/20 Avenue Robert Schuman - CS 40494 - 13002 Marseille
RCS Marseille 879 038 990 - NII FR01879038990 - Siret: 879 038 990 00 21
http://www.skeepers.io
Privacy and Cookie Policy
This "Privacy and Cookie Policy" is updated regularly: you are welcome to view it as often as you like in order to
stay informed of any recent changes.
I : Scope of the Skeepers "Privacy and Cookie Policy"
Skeepers, a simplified joint-stock company with a capital of 9,133,750 euros, listed in the Marseille Trade and Companies
Register under number 879 038 990 and with its registered office at 18-20 Avenue Robert Schuman CS 40494, 13002 Marseille,
is the owner of the Website https://www.Skeepers.io/fr/.
It includes Solutions Ratings & Reviews (Verified Reviews), CX-
Management (ex-MyFeelBack and Mediatech), Predictive Marketing Activation (ex- Advalo), Influencer Marketing (ex-Hivency
and Octoly), Live Shopping (ex-Spockee) and User Generated Videos (ex-Teester).
Skeepers is particularly concerned with issues relating to confidentiality, as well as the protection of the personal data of Users
of its Website and/or services, as well as the protection of the personal data of its Customers. It takes this into account in the
design of any new solution it offers to its customers to improve their Customer Engagement.
Skeepers thus guarantees the highest level of protection of personal data in accordance with the Regulation (EU) 2016/679 of
the European Parliament and of the Council of April 27, 2016 (known as the "General Data Protection Regulation", hereinafter
"GDPR"), French law (Data Protection Act of 1978, known as "LiL") and, in general, with all regulations applicable to this in
terms of the protection of said personal data.
This "Privacy and Cookie Policy" describes in detail the policy and practices of Skeepers (or "the Skeepers Group") regarding
the collection, use and disclosure of personal data that it processes on its own behalf or on behalf of its Customers.
II : Contents of the "Privacy and Cookie Policy" of the Skeepers Group
1 : Definitions
2 : Processing of personal data of the Skeepers Group
A) Processing of personal data by Skeepers (Controller) on its Website
1. Contact form
2. Cookies
3. Processing of navigation data (trackers)
4. Management of applications and interviews (creation of a CV bank)
B) Processing of personal data by Skeepers (processor) as part of its Ratings & Reviews, CX Management, Influencer
Marketing, Predictive Marketing Activation and Live Shopping solutions
C) Processing of personal data by Skeepers and its Customers (joint Data Controllers) as part of its User Generated Videos
and Influence solutions.
D) Processing of personal data by Skeepers (Contoller) with regard to its Customers
3 : Sharing of collected personal data
4 : Security and confidentiality of personal data
5 : Rights relating to personal data and their management
SKEEPERS SAS with a capital of €9,133,750
18/20 Avenue Robert Schuman - CS 40494 - 13002 Marseille
RCS Marseille 879 038 990 - NII FR01879038990 - Siret: 879 038 990 00 21
http://www.skeepers.io
III : Contents of the "Privacy and Cookie Policy" of the Skeepers Group
1 : Definitions
"Supervisory Authority" means an independent public authority that is established by a Member State under Article 51 of the
GDPR, and to which any data subject may lodge a complaint regarding the protection of his or her personal data, i.e., the
French Data Protection Commission (CNIL);
"Consent" by the data subject is any free, specific, informed, and unambiguous manifestation of will by which the data subject
accepts, by a declaration or by a clear positive act, that personal data relating to them may be processed;
"Consumer", a natural person who acts for purposes that are not within the scope of his trade, business, craft or profession;
"Personal data" or "Personal information": any information relating to an identified or identifiable natural person (hereinafter
referred to as the "data subject"); is deemed to be an
"identifiable natural person": a natural person who can be identified, directly or indirectly, in particular by reference to an
identifier, such as a name, an identification number, location data, an online identifier, or to one or more elements specific to
their physical, physiological, genetic, psychological, economic, cultural, or social identity.
In simpler terms: "personal data" shall be understood as any kind of "personal information" or any information which concerns
the Users;
"Joint controllers" are two or more data controllers who jointly determine the purposes and methods of the personal data
processing they implement;
"Controller ", the natural or legal person, public authority, service or other body which, alone or jointly with others, determines
the purposes and means of processing; when the purposes and means of this processing are determined by Union law or the
law of a Member State, the controller may be appointed or the specific criteria applicable to his appointment may be provided for
by the law of the Union or by the law of a Member State;
"Service(s)", refers to the service(s) provided by the Skeepers Group (Ratings & Reviews, CX- Management, Predictive
Marketing Activation, Influencer Marketing, Live Shopping and User Generated Videos) subscribed by the Customer;
"Site" or "Platform": website from which the Skeepers Group offers its Ratings & Reviews, CX-Management, Predictive
Marketing Activation, Influencer Marketing, Live Shopping and User Generated Videos, accessible from the following domain
name: https://www.Skeepers.io/fr/
;
"Processor": the natural or legal person, public authority, department or other body that processes personal data on behalf of
the Controller;
"Processing " means any operation or set of operations, whether or not carried out by automated means and applied to
personal data or sets of personal data, such as collection, recording, organization, structuring, storage, adaptation or alteration,
retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination,
limitation, erasure or destruction.
In simpler terms: "Data processing" is any form of use of your data;
"User", any person browsing the Website https://www.Skeepers.io/fr/;
SKEEPERS SAS with a capital of €9,133,750
18/20 Avenue Robert Schuman - CS 40494 - 13002 Marseille
RCS Marseille 879 038 990 - NII FR01879038990 - Siret: 879 038 990 00 21
http://www.skeepers.io
"Breach of personal data", a breach of security resulting, accidentally or unlawfully, in the destruction, loss, alteration, or
unauthorized disclosure of personal data transmitted, stored, or otherwise processed, or the unauthorized access to such data.
2 : Processing of personal data of the Skeepers Group
A) Processing of personal data by Skeepers (Controller) on its Website
1. Contact form
For any contact request made via the form available on the https://www.Skeepers.io/fr/contact/
page, the User gives his consent
to Skeepers to process the following personal data via a checkbox:
Last name and first name;
Email address;
Telephone number;
Company name;
Job level;
Post held;
Sector.
They must be filled in so that we can contact you again to answer your request, but also to offer you additional solutions that
may be of interest to you given your needs (Ratings & Reviews, CX-Management, Predictive Marketing Activation, Influencer
Marketing, Live Shopping and User Generated Videos). Otherwise, it will be impossible to send the contact form.
Skeepers will also be able to process any other personal data that the User will have deliberately chosen to communicate to it
during their exchanges.
Your information will be kept for three years, before it is deleted.
2. Cookies
Access and navigation on the Site https://www.Skeepers.io/fr/
triggers the processing of data collected through cookies, pixels
and other similar technology (collectively referred to as "Cookies" in this "Privacy and Cookie Policy"), which are necessary for
the Site to function, in order to make your visit to the Site as easy, reliable and useful as possible.
Non-essential cookies require the prior consent of the User before their use.
What is a cookie?
Cookies are basic digital information (text files) regarding the use of the website by Internet users; they do not personally identify
the Internet user, but identify the computer that the Internet user is using.
As such, Cookies allow us to recognize an internet user's computer or mobile device each time the user visits the Skeepers site
and, therefore, personalize and improve their browsing experience. Cookies contain information that the Site uses to make
communication between the user and their browser more efficient.
To find out more about cookies, and in particular how to block them on Chrome, Firefox, and Internet Explorer browsers:
https://www.cnil.fr/fr/cookies-les-outils-pour-les-maitriser
However, you are advised not to deactivate the so-called "essential" cookies from your browser as you may no longer have
access to the Site and be unable to navigate it.
Where applicable, Skeepers declines all responsibility for the consequences related to the degraded behavior of the Site
resulting from the inability to use the Cookies necessary for its operation.
SKEEPERS SAS with a capital of €9,133,750
18/20 Avenue Robert Schuman - CS 40494 - 13002 Marseille
RCS Marseille 879 038 990 - NII FR01879038990 - Siret: 879 038 990 00 21
http://www.skeepers.io
Why does Skeepers use cookies?
Skeepers uses so-called "essential" cookies ("necessary" is the term used by specialized sites, in particular, on the CNIL site)
whose function is to facilitate your access to the Site, while helping you navigate and use all the features of the Site.
These cookies are also used to detect and prevent fraud.
These cookies do not require your consent as they are strictly necessary for the Site to function:
Cookie name
Cookie ID
Purpose
Host name
Category
Foundation
OptanonConsent
1e813243-
c850-4f59-
9738-
9fc28e74e5
c2
Collect consent,
refusal to
consent,
configuration of
cookies from
users of the Site.
.www.skeepers.io
Cookies strictly
necessary
Legitimate
interest
OptanonAlertBoxClo sed
8c4e53af-
0988-4e75-
a5de-
ac9fc6f68c7 a
Collect consent,
refusal to
consent,
configuration of
cookies from
users of the Site.
.www.skeepers.io
Cookies strictly
necessary
Legitimate
interest
Skeepers also uses Functional and performance Cookies which provide it with information on the use made of its Site, and
allow it to better understand how it can improve its Site.
These Cookies are used by Skeepers:
- for marketing purposes to generate various statistics such as demographic statistics;
- in order to measure the performance of and traffic on its Website;
- in order to optimize the experience on its Website.
Cookie name
Purpose
Host name
Category
Foundation
pll_language
ba68-4190-
905d-
5cdd3c9fe4bc
Configuration
of the language
of the Website
by the User
www.skeepers.io
Functional
cookies
Consent
_gid
40a5-bd64-
115d11422ed4
Anonymous
statistics
skeepers.io
Performanc
e
measureme
nt cookies
Consent
_ga
4bce-972d-
Anonymous
statistics
skeepers.io
Performance
measurement
cookies
Consent
_gat
4a17-a9c5-
Anonymous
statistics
skeepers.io
Performance
measurement
cookies
Consent
SKEEPERS SAS with a capital of €9,133,750
18/20 Avenue Robert Schuman - CS 40494 - 13002 Marseille
RCS Marseille 879 038 990 - NII FR01879038990 - Siret: 879 038 990 00 21
http://www.skeepers.io
In order to find out more, to refuse, or to accept all or part of these functionality and performance Cookies, you can
visit our cookie banner at any time.
By visiting the Skeepers Site, "third-party Cookies" may be installed: these are Cookies placed on a User's computer by the
server of a domain separate from the Skeepers site. As such, a third-party Cookie "collected" on the Skeepers Site has not been
placed there by Skeepers, but by its advertising partners. These companies can use them to establish a profile of your interests
and offer you relevant adverts on other websites. They do not store personal data directly, but are based on the unique
identification of your browser and the device with which you are accessing the Internet. If you do not allow these cookies, your
advertising will be less targeted.
These are cookies stored by the following "hosts":
Display name
Host name
Host
ID
Purpose
Retention
period
Privacy Policy
zoominfo.com
zoominfo.com
H21
Third-party advertising
cookies
Unknown
https://www.zoominf
o.com/about-
zoominfo/privacy-
policy
youtube.com
youtube.com
H1
Ensure connection and
integration with YouTube
Session, 180
days
https://www.youtub
e.com/intl/ALL_fr/ho
wyoutubeworks/use r-
settings/privacy/
www.slideshare.net
www.slideshare.net
H30
Third-party advertising
cookies
Unknown https://www.slidesh
are.net/privacy
www.netreviews. eu
www.netreviews. eu
H12
Internal cookies
90 days
This Privacy and
Cookie Policy
www.linkedin.com
www.linkedin.com
H16
Ensure connection and
integration with LinkedIn
731 days
https://fr.linkedin.co
m/legal/privacy-policy
www.facebook.com
www.facebook.com
H18
Ensure connection and
integration with Facebook
Session
https://fr-
fr.facebook.com/ab
out/privacy/
www.dailymotion.
com
www.dailymotion.
com
H4
Ensure connection and
integration with Dailymotion
Unknown https://legal.dailymo
tion.com/fr/politique
-de-confidentialite/
ws.zoominfo.com
ws.zoominfo.com
H22
Third-party advertising
cookies
Unknown https://www.zoominf
o.com/about-
zoominfo/privacy-
policy
skeepers.kinsta.clo
ud
skeepers.kinsta.clo
ud
H31
Internal cookies
Unknown
This Privacy and
Cookie Policy
s7.addthis.com s7.addthis.com H8
Third-party
advertising
cookies
Unknown
Unknown
room.myfeelback
.com
room.myfeelback.
com
H28
Internal cookies 360 days This Privacy and
Cookie Policy
SKEEPERS SAS with a capital of €9,133,750
18/20 Avenue Robert Schuman - CS 40494 - 13002 Marseille
RCS Marseille 879 038 990 - NII FR01879038990 - Siret: 879 038 990 00 21
http://www.skeepers.io
Display name
Host name
Host
ID
Purpose
Retention
period
Privacy Policy
pi.pardot.com
pi.pardot.com
H11
Third-party
advertising
cookies
Session, a
few
seconds,
3,650 days,
3,650 days
https://www.salesfor
ce.com/company/pri
vacy/
pardot.com
pardot.com
H7
Third-party
advertising
cookies
Session, a
few
seconds,
3,650 days,
3,650 days
https://www.salesfor
ce.com/company/pri
vacy/
netreviews.com
netreviews.com
H33
Internal cookies
3,650 days,
3,650 days
This Privacy and
Cookie Policy
myfeelback.com
myfeelback.com
H27
Internal cookies
360 days
This Privacy and
Cookie Policy
mister-auto.com
mister-auto.com
H20
Third-party
advertising
cookies
Unknown https://www.mister-
auto.com/politique-
de-confidentialite/
linkedin.com
linkedin.com
H19
Ensure connection and
integration with LinkedIn
Session, 1 day,
731 days, 30
days
https://fr.linkedin.co
m/legal/privacy-policy
kinsta.cloud kinsta.cloud H25
Third-party
advertising
cookies
Unknown Unknown
js.hs-banner.com js.hs-banner.com H29
Third-party
advertising
cookies
Unknown
Unknown
js.hs- analytics.net
js.hs-analytics.net
H24
for the purpose of learning
how you use the Website,
widgets; applications and to
create a meaningful
Website and widgets
Unknown
Unknown
hubspot.com hubspot.com H23
CRM
Unknown
https://legal.hubspo
t.com/privacy-policy
google.com google.com H10
Third-party
advertising
cookies
Unknown http://www.google.c
om/policies/privacy
get.skeepers.io
get.skeepers.io
H36
Internal cookies
Unknown
This Privacy and
Cookie Policy
get.netreviews.com
get.netreviews.com
H34
Internal cookies
Unknown
This Privacy and
Cookie Policy
facebook.com
facebook.com
H15
Ensure connection and
integration with Facebook
90 days https://fr-
fr.facebook.com/ab
out/privacy/
SKEEPERS SAS with a capital of €9,133,750
18/20 Avenue Robert Schuman - CS 40494 - 13002 Marseille
RCS Marseille 879 038 990 - NII FR01879038990 - Siret: 879 038 990 00 21
http://www.skeepers.io
doubleclick.net
doubleclick.net
H6
Google Marketing Platform
brings together your
analytics and advertising
solutions to help you reach
users effectively, gain more
detailed insights and drive
better marketing results.
Unknown
https://policies.goog
le.com/privacy?hl=e
n
Display name
Host name
Host
ID
Purpose
Retention
period
Privacy Policy
dmxleo.com dmxleo.com H2 Third-party advertising
cookies
Unknown Unknown
dailymotion.com
dailymotion.com
H3
Ensure connection and
integration with Dailymotion
https://legal.dailymo
tion.com/fr/politique
-de-confidentialite/
cookie-
cdn.cookiepro.com
cookie-
cdn.cookiepro.com
H32
Non-essential cookie
consent management
banner
6 months
This Privacy and
Cookie Policy
connect.facebook
.net
connect.facebook
.net
H9
Ensure connection and
integration with Facebook
90 days
https://fr-
fr.facebook.com/ab
out/privacy/
avis-verifies.com
avis-verifies.com
H14
Internal cookies Unknown This Privacy and
Cookie Policy
Verified Reviews
Verified Reviews
H13
Internal cookies
Unknown
This Privacy and
Cookie Policy
ads.linkedin.com
ads.linkedin.com
H17
Ensure connection and
integration with LinkedIn
Session https://fr.linkedin.co
m/legal/privacy-policy
addthis.com
addthis.com
H5
Third-party
advertising
cookies
Unknown
https://www.addthis.
com/privacy/terms-of
service/
4. Processing of navigation data (trackers)
Whenever you consult the Site and especially when you access the contact form, Skeepers will collect the hardware and
software data from your computer. This data may include: your IP address and browser settings (type of browser used, browser
language, time zone, referring website, domain names of sites visited, and information about your online activity: dates and
times of access and website addresses from which you accessed the Site).
5. Management of applications and interviews (creation of a CV bank)
Any application received for a job offered within the Skeepers Group, or spontaneously, will be treated with the greatest care
and attention.
If, unfortunately, your profile has not been retained, we will keep your information (CV and cover letter) for 2 years, before
deleting it, unless you exercise your right to object or delete it before the end of this period.
Their processing is justified by the legitimate interest of the Skeepers Group to carry out recruitment as well as to constitute a
CV-library. The pre-contractual basis justifies the processing and retention of data when the candidate has been selected to join
the Skeepers Group.
SKEEPERS SAS with a capital of €9,133,750
18/20 Avenue Robert Schuman - CS 40494 - 13002 Marseille
RCS Marseille 879 038 990 - NII FR01879038990 - Siret: 879 038 990 00 21
http://www.skeepers.io
You have various rights over your information, including those of access, update, opposition and deletion, the methods for
exercising these rights are presented in section "5: Rights relating to personal data and its management".
B) Processing of personal data by Skeepers (processor) as part of its Ratings & Reviews, CX Management, Influencer
Marketing, Predictive Marketing Activation and Live Shopping solutions
Skeepers is required to process personal data as part of its Ratings & Reviews, CX-Management, Influencer Marketing,
Predictive Marketing Activation, and Live Shopping as a Processor on behalf of its Customers.
Its Customers, as Data Controllers, ensure compliance with the Principles relating to Processing of Personal Data (Article 5 of
the GDPR), i.e. the lawfulness, fairness and transparency of the personal data collected from Data Subjects, which they
subsequently transmit to the Skeepers Group.
The Skeepers Group requires its Customers to comply with the GDPR and, prior to any collection of their data and in
accordance with Articles 12 et seq. of the Regulation, to inform their Consumers, in order to avoid any confusion when
their personal data is processed by the SKEEPERS Group.
Personal data which is communicated to the Skeepers Group must be exact, adequate, relevant, and limited to what is
necessary according to the explicit and legitimate purposes determined by the Controllers. Skeepers, under its Ratings &
Reviews, CX-Management, Influencer Marketing, Predictive Marketing Activation, and Live Shopping, keeps this personal data
securely for a period not exceeding that necessary for the purposes for which it is processed.
Customers of the Skeepers Group remain solely responsible to Data Subjects for any lack of information, inaccuracy,
error or omission relating to their Data.
The Skeepers Group declines all responsibility in the event of a breach of these fundamental principles by its
Customers, and invites Data Subjects who feel that their rights have been violated, to contact the offending company
directly.
The table below details the data processing implemented by Skeepers under its Ratings & Reviews solution (Verified
Reviews) on behalf of its Customers:
Nature of the operations carried out on personal data
Receipt
Collection
Registration
Retention
Modification
Consultation/Access
Use
Erasure
Organization
Extraction
Communication
Dissemination
Provision
Destruction
Purposes of personal data processing operations carried
out by Skeepers on behalf of the Customer
Management, publication and dissemination of
consumer reviews on the Customer's website, as
well as on partner commercial sites and Search
engines;
Receipt of Customer data;
Sending email/SMS campaigns;
Reception and management of the Consumer reviews
of the Customer;
Extraction and analysis of verbatim, key words and
verbatim polarity;
Allow the Data Controller to answer the
questions/needs of his customers in the event of
dissatisfaction with said purchase;
Publication of consumer opinions on the Customer's site
and on search engines.
SKEEPERS SAS with a capital of €9,133,750
18/20 Avenue Robert Schuman - CS 40494 - 13002 Marseille
RCS Marseille 879 038 990 - NII FR01879038990 - Siret: 879 038 990 00 21
http://www.skeepers.io
Categories of personal data processed
Consumer's last name;
Consumer's first name;
First name and first letter of the Consumer's last name
on the published Reviews;
Consumer's email;
Order number/reference;
Order date;
IP address;
Verified Reviews Widget cookies;
The date of publication of the Customer Review;
The Product purchased;
The place of Purchase (in case of Purchase in store).
The ratings assigned by the Consumer to his
consumer experience;
Their comments and observations on their
consumer experience;
The date and time of submitting the Review;
The Consumer's response(s) to the Customer's
comment(s) in relation to a Review;
The response(s) from Consumers to questions asked
by Internet users on the Customer's site.
No sensitive data shall be accepted/processed.
Categories of data subjects (hereinafter "the Data subjects")
Customer's employees
Customer's customers
Retention period(s)
Personal data shall be stored for 18 months after sending the
VERIFIED REVIEWS email, if no
review is submitted, or 18 months
after submitting the Review, when a consumer has submitted a
Review.
Personal data attached to each Review shall be deleted by
automated anonymization.
Anonymized reviews are kept for a period of 5 years from the date
of their publication, for statistical purposes only.
They are deleted from the database and backups at the end of 5
years from the date of collection. The data deletion process will
take place over one (1) month.
The table below details the data processing implemented by Skeepers under its CX-Marketing solution (ex-
MyFeelBack and Mediatech) on behalf of its Customers
:
Nature of the operations carried out on personal data
Receipt
Collection
Registration
Retention
Modification
Consultation/Access
Use
Erasure
Organization
Structuring
Adaptation
Extraction
Communication
Dissemination
Provision
Interconnection
Destruction
Purposes of personal data processing operations carried
out by SKEEPERS on behalf of the Customer
Main purposes:
Collection of information relating to the lived experience
of customers, prospects, partners, employees... of the
CUSTOMER's "customer insights": responses to the
collection of information relating to the lived experience
of customers, prospects, partners, employees... of the
CUSTOMER's "customer insights": responses to
surveys, reviews, information on lived experiences, etc.;
SKEEPERS SAS with a capital of €9,133,750
18/20 Avenue Robert Schuman - CS 40494 - 13002 Marseille
RCS Marseille 879 038 990 - NII FR01879038990 - Siret: 879 038 990 00 21
http://www.skeepers.io
Use of questionnaires, display of messages to visitors
and users according to their profile, their behavior on
the sites published by the CUSTOMER;
Continuous enrichment of the CUSTOMER's
database by adding information to the CUSTOMER's
CRM tool.
Sub-purposes:
Receipt of Customer data;
Invitation of CUSTOMER contacts to participate in a
survey by sending messages;
Improving the usability of customer insights by applying
enhancements, transformations, and analyses
determined by the CUSTOMER: data recoding,
transcription, translation, semantic analysis, etc.;
Allow the CUSTOMER to react, according to the
insights collected, in order to address the
risks/opportunities and expectations of its customers,
prospects, partners, employees, etc.;
Re-engagement of CUSTOMER contacts based on
collected insights;
Analysis of the insights collected to improve the
customer experience, develop customer centricity
in their organization, etc.
Communication of summary results of insights
analyses, and/or associated raw data.
Management of Solution Users designated by the
Customer (assignment of access rights, as well as rules
for sharing of documents and results);
Evaluation of the teams and people, internal or
external to the CUSTOMER's organization, thanks to
associated insights.
Categories of personal data processed;
Non-exhaustive list, depending on the requirements of the
Controller:
Respondent's last name;
Respondent's first name;
Respondent's email;
Account name;
Customer ID;
Logs :
o User login,
o Time at which the action was performed,
o Page on which the action was performed,
o Result of the action;
Customer feedback collected defined by the
CUSTOMER (level of satisfaction, comments, etc.) "Raw
insights";
Insights to implement the re-
engagement actions
determined by the CUSTOMER;
Cookies;
Etc.
No sensitive data shall be accepted/processed.
Categories of data subjects (hereinafter "the Data subjects")
Respondents (determined based on the Customer's needs:
employees, the Customer's customers, prospects, partners, etc.) ;
Users.
Retention period(s)
Responses to questionnaires and the personal data attached to
them shall be active and available on the customer's account for a
period of 24 months. This retention period is justified in order to
complete the relevant statistical studies for the Customer.
At the end of the 24 months, the a
nswers to the questionnaires and
the personal data attached to them are kept for a further 12
months. These cannot be viewed by the Customer, their retention is
only justified by the activation of the reversibility clause which could
occur during this period and will allow their extraction.
SKEEPERS SAS with a capital of €9,133,750
18/20 Avenue Robert Schuman - CS 40494 - 13002 Marseille
RCS Marseille 879 038 990 - NII FR01879038990 - Siret: 879 038 990 00 21
http://www.skeepers.io
Beyond these 36 months, personal data will be anonymized.
The data is kept according to the following policy: SFTP servers:
30 days
User logins: 6 months
Database snapshots: 15 days backup retention
SKEEPERS SAS with a capital of €9,133,750
18/20 Avenue Robert Schuman - CS 40494 - 13002 Marseille
RCS Marseille 879 038 990 - NII FR01879038990 - Siret: 879 038 990 00 21
http://www.skeepers.io
The table below details the data processing implemented by Skeepers under its Influencer Marketing solution
(ex-Hivency and Octoly) on behalf of its Customers
:
Nature of the operations carried out on personal data
Receipt
Collection
Registration
Retention
Modification
Consultation/Access
Use
Erasure
Organization
Extraction
Communication
Dissemination
Provision
Reconciliation
Interconnection
Destruction
Purposes of the personal data processing operations
carried out by Skeepers
Main purpose:
Connect the Customer with influencers and consumers, users of
the platform, in order for the latter to create content presenting
and/or mentioning the Customer's products/services on social
networks and/or on the Customer's websites,
according to the
campaigns chosen by the latter.
Sub
-purpose:
Creation and management of influencers'
and consumers' review campaigns;
Access to the community of Skeepers influencers
for its Customers (United States only);
Targeting of influencers and consumers, based on
their interests, their profile and the social media
settings (profiling);
Creation and mangement of influencer and consumer
accounts (password changes, etc.) ;
Acceptance or rejection of influencers and
consumers;
Delivery of products;
Transmission to the Customer of the postal address
and e-mail address of the influencers and
consumers in the event that the Customer handles
the delivery of the products;
Connecting influencers/consumers with Skeepers'
external business partners, in relation to an offer likely
to interest the influencer/consumer. : Transmission of
email address, name, postal address and phone
number to third parties. All additional information is
subject to the prior agreement of the
influencer/consumer;
Influencer and Consumer Rating;
SKEEPERS SAS with a capital of €9,133,750
18/20 Avenue Robert Schuman - CS 40494 - 13002 Marseille
RCS Marseille 879 038 990 - NII FR01879038990 - Siret: 879 038 990 00 21
http://www.skeepers.io
Messaging on the platform;
Sending the Newsletter (after collecting the consent of
the influencers/consumers): the latest campaigns,
including those that match the profile of the
influencer/consumer, commercial and promotional
offers, new features of the platform, etc.;
Reporting dashboard integrated in the platform;
Integration and training session;
Continued account management:
Email and telephone assistance
Assistance in the campaign strategy and best
practices.
Categories of personal data processed
Obligatory:
o Last name and first name;
o E-mail;
o Address/location;
o Telephone number;
o Age;
o Gender;
o If the Instagram API: Data posted by
Influencers/consumers on Instagram ("Instagram
Data" present on the Instagram account such as
the Instagram account title, username/identifier,
date and country of creation, images,
descriptions, stories, number of views, number of
photographs, number of comments, and number
of followers);
o If YouTube API: Data posted by
influencers/consumers on YouTube ("YouTube
Data" present on the YouTube account, such as,
but not limited to, YouTube channel title, date and
country of creation, images and description,
number of views, number of videos, number of
comments and number of subscribers);
o Any information or content that the
influencer/consumer has agreed to share with
Skeepers via his/her social networks, such as
his/her profile picture, email address or list of
friends, and generally speaking, any information
that he/she has made public via these social
networks;
o Video (image and audio).
Non-obligatory:
o Skin color (consent required);
o Relationship status;
o Parenthood status;
o Number of children;
o Date of birth;
o Pets;
o Shopping habits;
o Skin type/tone and concerns;
o Beauty regime;
o Hair color/type;
o Household income;
o Diet;
o Eyebrow color;
o Glasses;
o Sizes;
o Lifestyle;
o Skin problems (consent required);
o Cookies.
Categories of data subjects (hereinafter "the Data subjects")
Influencers meeting the criteria determined by
Influencer Marketing and the Customer;
Consumers meeting the criteria determined by the
Customer.
SKEEPERS SAS with a capital of €9,133,750
18/20 Avenue Robert Schuman - CS 40494 - 13002 Marseille
RCS Marseille 879 038 990 - NII FR01879038990 - Siret: 879 038 990 00 21
http://www.skeepers.io
Retention period(s)
The personal data of influencers and consumers are kept for the
duration of their activity on their Creator space. It will be
anonymized 6 months after
closure of their account.
The table below details the data processing implemented by Skeepers under its Predictive Marketing
Activation solution (ex-Advalo) on behalf of its Customers:
Nature of the operations carried out on personal data
Receipt
Collection
Registration
Retention
Modification
Consultation/Access
Use
Erasure
Organization
Structuring
Extraction
Communication
Dissemination
Provision
Reconciliation
Interconnection
Destruction
Purposes of the personal data processing operations
carried out by Skeepers
Main purpose:
Allow the
Customer to follow the online and offline path of its
consumers.
Sub
-purposes:
Collect and clean consumer data from
a brand;
Measure site traffic and have a complete view of all
consumer interactions in a single unified database (the
One-to-One Marketing Platform, hereafter the "PULSE
Platform");
Reconcile web data with data from transactional
systems in order to reconcile identities;
Facilitate Customer knowledge by enriching
customer data with qualifications;
Facilitate customer knowledge by enriching customer
data with segmentation;
Facilitate customer knowledge by enriching customer
data with product recommendation
;
Determine which consumers are most likely to
receive a communication based on an objective
(statistical or probabilistic models);
Implement a marketing campaign for a list of eligible
consumers;
Personalize consumer content when sending out
a marketing campaign;
Measure the performance of marketing campaigns;
Automate marketing campaigns for eligible
consumers;
Commercial prospecting operations;
Send the campaign data to partners selected
by the end customer.
Categories of personal data processed
Within the scope of the implementation of the PULSE Platform, the
Customer may collect:
Data identifying persons: last name, first name, date of
birth;
SKEEPERS SAS with a capital of €9,133,750
18/20 Avenue Robert Schuman - CS 40494 - 13002 Marseille
RCS Marseille 879 038 990 - NII FR01879038990 - Siret: 879 038 990 00 21
http://www.skeepers.io
Data relating to personal life: email, telephone number,
postal address, town/city, number of children, spouse's
name;
Data relating to transactions of products and services
purchased: date of
purchase, purchase amount, list of
products purchased;
Data related to browsing: cookies and tracers via the
Tag;
Interaction data from social networks: traceability of
clicks on publications, for example.
Other types of data: Customer identifiers.
Categories of data subjects (hereinafter "the Data subjects")
Consumers
Retention period(s)
Unless otherwise instructed by the Customer, the data is kept by
Skeepers for the duration of the contractual relationship.
Within the scope of the proposed services, the Customer is entitled to utilize applications developed by third parties. These entities
may be recipients of personal data when an ADVALO Customer uses them.
The various connectors and potential data recipients are:
Xandr (AppNexus)
Adwords (Google)
Splio
Mailchimp
Mailjet
Facebook
Salesforce
Digitaleo
see partners page
The table below details the data processing implemented by Skeepers under its Live Shopping solution (ex-
Spockee) on behalf of its Customers
:
Nature of the operations carried out on personal data
Processing specific to the "Shopping Party Video" service:
Receipt
Collection
Registration
Retention
Consultation/Access
Use
Erasure
Communication
Dissemination
Provision
Destruction
Processing specific to the "Connexions One to One" service:
Receipt
Collection
Registration
Retention
Modification
Consultation/Access
Use
Erasure
Organization
Communication
Dissemination
Provision
Destruction
SKEEPERS SAS with a capital of €9,133,750
18/20 Avenue Robert Schuman - CS 40494 - 13002 Marseille
RCS Marseille 879 038 990 - NII FR01879038990 - Siret: 879 038 990 00 21
http://www.skeepers.io
Purposes of personal data processing operations carried
out by Skeepers on behalf of the Customer
Purposes shared by the "Connexions One to One" and
"Shopping Party Video" services:
Principal purpose:Provision of tools for the Customer for the
purpose of linking potential buyers with sellers and/or the advisors
of the Customer, with the aim of triggering purchases on their
online sales platform.
Sub-purposes:
Connecting potential buyers on the Customer's
online sales platform with sellers and/or advisors
of the Customer;
Creation of a virtual shopping cart, called "pre-
purchase process", to allow the finalization of the
purchase on the Customer's online sales platform,
according to the purchase process offered by the
Customer.
Provision of a function allowing the Customer's
employees to block people who are ill-intentioned or
who have behaved inappropriately or written offensive
material or material of a racist or sexist nature and
which is generally considered illegal in the countries
concerned ("moderation" function in the chat).
Processing specific to the "Shopping Party Video" service:
Measurement of the performance of the services,
generation of statistics for the Customer via the Tag;
Registration, housing and conservation of videos, to
allow them to be replayed on the websites and pages
identified by the Customer;
Broadcast of the replay on the channels chosen by
the Customer;
Management of subscriptions of potential buyers who
would like to be notified of the Customer's Live
Shopping via the Customer's form;
Transfer of potential buyers' information (telephone
number or email address) to the notification
management partner by email or SMS;
Automated sending of SMS and emails to data subjects
by our service provider to remind them of the Live
Shopping option.
Processing specific to the "Connexions One to One" service:
Receipt of the list of Customer employees in charge
of video meeting requests;
Management of Live Video appointments via the
Spockee application calendar on the webpage of the
Customer's platform;
Transfer of potential buyers' information (telephone
number or email address) to the notification
management partner by email or SMS;
Automated sending of SMS and emails to data subjects
by our service provider to remind them of the meeting.
Categories of personal data processed
For processing common to "Connexions One to One
" and "Shopping Party Video":
Session ID;
Username and password of the Customer's
employees for logging into the back office;
For processing specific to the "Shopping Party Video"
service:
Video: image and audio of the Customer's employees;
The telephone numbers OR email addresses of
potential buyers who would like to be notified of the
Customer's Live Shopping via the Customer's form.
SKEEPERS SAS with a capital of €9,133,750
18/20 Avenue Robert Schuman - CS 40494 - 13002 Marseille
RCS Marseille 879 038 990 - NII FR01879038990 - Siret: 879 038 990 00 21
http://www.skeepers.io
For processing specific to the "Connexions One to One"
service:
The list of employees who will respond to the video
appointment requests sent by the Customer, containing
their first names and a photo (a pseudonym and an
avatar are recommended for data minimization);
Telephone numbers OR email addresses of potential
buyers requested via the calendar to schedule
appointments and to be able to notify appointment
reminders to potential buyers and employees chosen
by the customer to respond to appointment requests
(module accessible on the Customer's online sales
platform).
Categories of data subjects (hereinafter "the Data subjects")
The Customer's sellers and/or advisors (Customer's
employees);
the potential buyers.
Retention period(s)
For processing common to "Connexions One to One
" and "Shopping Party Video":
Session ID "Customer ID": assigned to each user during
a visit to the Customer's site, it is kept for the entire
duration of the Contract in order to carry out
performance metrics (examples of data: number of
viewers, products put in the shopping cart, type of
audience, number of messages, number of hearts,
average duration of viewing per viewer, duration of the
event, etc.) ;
Applications logs: 6 months;
Username and password for logging into the back
office: Duration of Contract
For processing specific to the "Shopping Party Video"
service:
Spockee stores and retains videos allowing them to be
replayed on the websites and pages identified by the
Customer for the full Duration of the Contract;
The information collected to notify potential buyers of
the Live Shopping, to which
they have subscribed, shall
be deleted 24 hours after the Live Shopping date and
time.
For processing specific to the "Connexions One to One"
service:
Information about the meeting will be deleted 24 hours
after the date and time of the meeting;
The videos are not recorded/stored.
C) Processing of personal data by Skeepers and its Customers (Joint Controllers) as part of the User Generated
Videos and Influence solution
Customers using Skeepers' User Generated Videos (ex-Teester) and Influence (ex-Hivency) solution acknowledge that they are
acting as Joint Controllers as defined in Article 26 of the General Data Protection Regulation ("GDPR"). By way of exception,
they may also be qualified as separate Data Controllers. They must, in any event, comply with their legal obligations and have a
common interest in maintaining the confidentiality and security of the Data they share (hereinafter “Shared Data”).
The Joint Data Controllers have decided to formalize an Agreement on the specific conditions under which each of them will act
as joint/separate Data Controller for processing Shared Data. According to Article 26 of the GDPR, the outline of this agreement
must be made available to data subjects within, for example, the privacy policies or other relevant documents of the Joint
Controllers, in order to comply with their duty to inform, which they undertake to do.
SKEEPERS SAS with a capital of €9,133,750
18/20 Avenue Robert Schuman - CS 40494 - 13002 Marseille
RCS Marseille 879 038 990 - NII FR01879038990 - Siret: 879 038 990 00 21
http://www.skeepers.io
From then, the joint/separate Data Controllers particularly undertake to:
collect and process personal data in accordance with the regulations in force, in compliance with the principles
relating to the processing of personal data (article 5 of the GDPR). The legal basis for the processing of data by
Skeepers under its User Generated Videos and Influence solutions is the contractual basis (Article 6 §1 b) of the
GDPR);
comply, in advance and throughout the duration of the processing, with the laws and regulations applicable to the
protection of personal data and in particular the GDPR;
implement organizational, technical, software and physical measures aimed at protecting the Data against alteration,
destruction and unauthorized access;
ensure that the persons authorized to process the Data undertake to respect confidentiality or are subject to an
obligation of confidentiality;
guarantee Users the effectiveness of the exercise of all the rights available to them under the GDPR;
not to use personal data for any purposes other than those expressly determined between them;
to never transfer personal data and files or make these available to any third parties for any purpose whatsoever and
in particular for commercial prospecting purposes without the prior consent of the User;
keep personal data only for a period strictly necessary.
For the complete list of Customers with which the Skeepers Group is joint/separate Controller, please write to
privacy@skeepers.io
.
The table below details the data processing implemented by Skeepers under the User Generated Videos
solution (ex-Teester)
Nature of the operations carried out on personal data
Receipt
Collection
Registration
Retention
Modification
Consultation/Access
Use
Erasure
Extraction
Communication
Dissemination
Provision
Interconnection
Destruction
Purposes of the personal data processing operations
carried out by Skeepers
Main purpose:
Creation, processing and distribution of promotional videos on the
Internet.
Sub-purposes:
Management of participation in Campaigns, delivery of
Rewards;
Receipt of data from the Customer's employees
and/or customers;
Collection of information from Users of the User
Generated Videos platform;
Sending of communications to Users;
Processing of information from Users of the User
Generated Videos platform for the management of
applications;
SKEEPERS SAS with a capital of €9,133,750
18/20 Avenue Robert Schuman - CS 40494 - 13002 Marseille
RCS Marseille 879 038 990 - NII FR01879038990 - Siret: 879 038 990 00 21
http://www.skeepers.io
Transfer of personal data to the Customer for the
selection of Users;
Management of the order and distribution of the
Products sent to the selected Users (unless otherwise
requested by the Customer who wishes to deliver the
products himself, in this case, the email address, the
postal address, and the telephone number of the Users
will be communicated to the Customer);
Reminder for Users who have not produced Videos by
any means (email, telephone, mail);
Processing of information from Users of the User
Generated Videos platform for the production of
videos;
Receipt of personal information from the
Customer's employees to provide access to a
platform;
Export of personal information of Users of the User
Generated Videos platform linked to the Customer;
Management of image rights;
Distribution of videos;
Data analysis, identification of usage trends;
Marketing and statistical analyses.
Categories of personal data processed
Last name;
First name;
Photo;
Video;
Date of birth;
Email;
Telephone number;
Postal address;
Areas of interest;
Information published on social networks;
IP address;
History and details of participation in
the Campaigns;
Number and dates of Videos and Content published on
the Platform;
Reviews and votes on the Videos.
Categories of data subjects (hereinafter "the Data subjects")
Users of the User Generated Videos platform;
End customers/consumers or prospects of the Customer;
Contacts and business partners of the Customer;
Employees or external employees hired by the Customer.
Retention period(s)
The retention period will be that necessary for:
The performance of the Services as defined in the
main Contract;
Respect of the applicable laws and regulations;
Any other purpose stipulated in the main Contract and
the Contract.
It is 18 months for platform user data, except for the transfer of
their images, in which case it is 20 years.
The table below details the data processing implemented by Skeepers' Customers under the User
Generated Videos solution (ex-Teester)
Nature and purpose of the Processing
Selection of the winning Users of the Campaigns;
Distribution and downloading of videos;
At the Customer's
discretion: Management of the
order and distribution of Products sent to the selected
Users;
At the Customer's discretion: Publication of videos on
the Customer's website, application and social media;
SKEEPERS SAS with a capital of €9,133,750
18/20 Avenue Robert Schuman - CS 40494 - 13002 Marseille
RCS Marseille 879 038 990 - NII FR01879038990 - Siret: 879 038 990 00 21
http://www.skeepers.io
Marketing and statistical analyses.
Categories of personal data processed,
Last name;
First name;
Video;
Email;
Telephone number;
Postal address.
Categories of data subjects
Users of the User Generated Videos platform;
Skeepers' employees.
The table below details the data processing implemented by Skeepers under the Influence solution (ex-
Hivency)
Nature of the operations carried out on personal data
Receipt
Collection
Registration
Retention
Modification
Consultation/Access
Use
Erasure
Organization
Extraction
Communication
Dissemination
Provision
Reconciliation
Interconnection
Destruction
Purposes of the personal data processing operations
carried out by SKEEPERS
Main purpose:
Connect the Customer with influencers, users of the platform, in
order for the latter to create content presenting and/or
mentioning the Customer's products/services on social networks
and/or on the Customer's websites, according to the campaigns
chosen by the latter.
Sub-purposes:
Creation and management of influencer
review campaigns;
Targeting of influencers based on their interests,
their profile and the social media settings
(profiling);
Creation and mangement of influencer accounts
(password changes, etc.) ;
Display of influencers' profiles on the Platform (name,
age, gender);
Acceptance or rejection of influencers;
Delivery of products;
Transmission to the Customer of the postal address
and email address of the influencers where the
Customer handles the delivery of the products;
Influencer's rating;
Messaging on the platform;
Sending the Newsletter (after collecting the consent
of the influencers): the latest campaigns, including
those that match the profile of the influencer;
commercial and promotional offers; new features of
the platform, etc.;
Reporting dashboard integrated in the platform;
SKEEPERS SAS with a capital of €9,133,750
18/20 Avenue Robert Schuman - CS 40494 - 13002 Marseille
RCS Marseille 879 038 990 - NII FR01879038990 - Siret: 879 038 990 00 21
http://www.skeepers.io
Integration and training session;
Continued account management:
Email and telephone assistance
Assistance in the campaign strategy and best
practices.
Categories of personal data processed
Obligatory:
o Last name and first name;
o E-mail;
o Password;
o Address/location;
o Telephone number;
o Age;
o Gender;
o If the Instagram API: Data posted by Influencers on
Instagram ("Instagram Data" present on the Instagram
account, such as Instagram account title,
username/identifier, date and country of creation, images,
descriptions, stories, number of views, number of
photographs, number of comments, and number of
followers);
o If YouTube API: Data posted by influencers on
YouTube ("YouTube Data" present on the YouTube
account, such as, but not limited to, YouTube channel
title, date and country of creation, images and
description, number of views, number of videos, number
of comments and number of subscribers);
o Any information or content that the influencer has
agreed to share with Skeepers via his social networks,
such as his profile picture, his email address or the list of
his friends, and in general, any information that he has
made public via these social networks;
o Video (image and audio).
Non-obligatory:
o Skin color (consent required);
o Relationship status;
o Parenthood status;
o Number of children;
o Date of birth;
o Pets;
o Shopping habits;
o Skin type/tone and concerns;
o Beauty regime;
o Hair color/type;
o Household income;
o Diet;
o Eyebrow color;
o Glasses;
o Sizes;
o Lifestyle;
o Skin problems (consent required).
Categories of data subjects (hereinafter "the Data
subjects")
Influencers fulfilling the criteria determined by
Skeepers and the Customer.
Retention period(s)
Influencers' personal data is kept for the duration of their activity
on their Creator space. They will be anonymized 6 months after
closure of their account.
SKEEPERS SAS with a capital of €9,133,750
18/20 Avenue Robert Schuman - CS 40494 - 13002 Marseille
RCS Marseille 879 038 990 - NII FR01879038990 - Siret: 879 038 990 00 21
http://www.skeepers.io
D) Processing of personal data by Skeepers (Contoller) with regard to its Customers
As part of the subscription to one or more solutions of the Skeepers Group, then as part of this collaboration, Skeepers processes
the personal data of its Customers.
The table below details the data processing implemented by the Skeepers Group with regard to its
relationships with its Customers:
Nature of the operations carried out on personal data
Receipt
Collection
Registration
Retention
Modification
Consultation/Access
Use
Erasure
Extraction
Communication
Dissemination
Provision
Interconnection
Destruction
Purposes of the personal data processing operations
carried out by Skeepers with regard to its relationships
with its Customers
Listening and recording telephone conversations
and videos in the context of incoming and outgoing
calls with prospects/customers in order to improve
the quality of the service provided;
Manage the contractual/business relationship;
Create and manage the Customer's Back Office;
Allow access and use of the Platform and its
services;
Perform all operations related to the Services,
Communicate with the Customer in the context of the
execution of the Services or for information purposes
in the event of changes to the General Conditions;
Provide support service;
Conduct marketing and statistical
analyses;
Analyze the data, type of audience and usage
trends;
Conduct statistics in order to improve functionality
and optimize the Platform;
Analyze Data, Audit, and identify usage trends
Maintain the Platform in its proper functioning
and in a secure environment;
Resolve any technical incidents encountered;
Send commercial information in relation to the
Services subscribed;
Request payment for the subscribed Services;
Manage unpaid debts, disputes and
disagreements;
Detect, prevent, and combat fraud and
cybercrime;
Maintain general and auxiliary accounts;
Responses to official requests from public or legal
authorities, duly authorized for these purposes;
Acquisition audit by potential buyers.
SKEEPERS SAS with a capital of €9,133,750
18/20 Avenue Robert Schuman - CS 40494 - 13002 Marseille
RCS Marseille 879 038 990 - NII FR01879038990 - Siret: 879 038 990 00 21
http://www.skeepers.io
Categories of personal data processed
Last name;
First name;
Professional email address;
Professional telephone number;
Image (if video interview);
Voice (if video/audio interview);
Username;
Password;
Connection logs;
Bank details.
Categories of data subjects (hereinafter "the Data subjects")
Employees, assimilated or externally hired by the
Customer
Legal bases (according to the intended purpose)
Precontractual/contractual
Skeepers' legitimate interest
Legal obligation
Retention period(s)
Five (5) years from the end of the contractual relationship
between the SKEEPERS Group and the Customer
(prescription of common law in civil and commercial matters).
Three years (3) from the last contact in the context of
commercial prospecting.
Retention for a maximum of 6 months from the recording of
the audio or video interview. Data from analysis documents
(reports and analysis grids) are kept for one (1) year from the
time of their collection.
Conservation for the duration of the litigation, deletion of the
data once all remedies have been exhausted, and the decision
or prescription of legal action has become enforceable.
In the event of an amicable settlement of the dispute, deletion
on settlement.
Retention during the current accounting year, increased by ten
(10) years from the closing date.
Personal data is only processed within the Skeepers Group by the competent departments, which need to know the information
for the proper execution of their tasks. They are subject to a Non-disclosure Agreement.
3 : Sharing of collected personal data
At Skeepers, your personal data is not, and will never be, sold to third parties.
However, it is important that you know that Skeepers shares your personal data with third parties and wants you to be fully
informed of this. Skeepers indeed uses third-party companies to:
- Maintain the technical functionality of its Platform and its services;
- Perform certain services on its behalf.
These processors and partners may have limited access to some of your personal data, within the strict context of the
performance of their services. They have a contractual obligation to use them in accordance with the provisions and regulations
applicable to the protection of personal data.
SKEEPERS SAS with a capital of €9,133,750
18/20 Avenue Robert Schuman - CS 40494 - 13002 Marseille
RCS Marseille 879 038 990 - NII FR01879038990 - Siret: 879 038 990 00 21
http://www.skeepers.io
The Skeepers Group is committed to verifying that all of its processors and partners scrupulously comply with
Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 (GDPR) and to entering into
contracts with them that include a Data Processing Agreement and a Non Disclosure Agreement.
In this context, all processors and partners of the Skeepers Group are required to provide sufficient guarantees demonstrating
that the applicable technical and organizational security measures for the protection of personal data have been taken (Article
32 of the GDPR).
If you would like to have a complete and up-to-date list of processors and service providers, you can contact the Skeepers' Data
Protection Officer by email at the address: privacy@skeepers.io.
The Skeepers Group may also be required to share your information if it considers that its disclosure is necessary:
- To follow up on any claims made against the Skeepers Group and to comply with administrative and legal procedures (e.g:
legal authorities);
- To comply with a legal obligation (e.g. public bodies such as URSSAF);
- Due to a merger, acquisition, disposal of assets or court-supervised receivership proceedings.
Skeepers is committed to processing and hosting your data within the European Union and within the European
Economic Area. However, with the express written consent of its Customers, who wish to benefit from certain specific
Skeepers' services operated outside the territory of the European Union and the European Economic Area, a limited amount of
your personal data may be shared with service providers in countries that are outside the European Union and which are not
considered to offer adequate data protection under the GDPR.
In this case, Skeepers ensures that Standard Contractual Clauses, in their latest version in force, are signed with said third-
country providers, and that additional technical measures are implemented in order to be able to present a sufficient level of
protection in the sense of the supervisory authorities, including the European Data Protection Board in its
"Recommendations 01/2020 on measures that supplement transfer tools to ensure compliance with the EU level of protection of
personal data."
It is possible, through certain Skeepers' Solutions (Influencer Marketing, Influence, User Generated Videos) to connect
your account on our Platforms to other third-party accounts. When you connect your account to other third-party accounts,
you acknowledge and accept the continuous communication of your information to other parties (in accordance with the
confidentiality settings that you have defined on these third-party sites). If you do not want your Data to be shared in this way, do
not use this feature.
You can disconnect your account from a third-party account at any time. You can learn how to disconnect your accounts from
any third-party site by visiting the information page on your Account.
In the event of merger/acquisition or merger/absorption, Skeepers will inform you prior to the operation, and of the transmission
of your personal data to the new entity.
SKEEPERS SAS with a capital of €9,133,750
18/20 Avenue Robert Schuman - CS 40494 - 13002 Marseille
RCS Marseille 879 038 990 - NII FR01879038990 - Siret: 879 038 990 00 21
http://www.skeepers.io
4 : Security and confidentiality of personal data
The SKEEPERS Group only retains and stores your personal data for the period that is strictly necessary for the
purposes defined in the section "2: Processing of Personal Data of the Skeepers Group".
In any event, the Skeepers Group ensures the strict confidentiality of the personal data collected and processed. To this end,
Skeepers has implemented organizational, technical, software and physical measures, described in its Information Systems
Security Policy (ISSP) as well as in its Secure Assurance Plan (SAP): these aim to protect your Data against alteration,
destruction and unauthorized access in compliance with Article 32 of the GDPR.
More specifically, it consists of the following measures:
- Regular backup of personal data with regularly validated restoration processes, in technically and physically
separate backups;
- Limited and controlled access to data (authentication and authorization control), subject to confidentiality;
- Secure hosting (certified ISO 27001 for technical measures, ISO 27017 for security in the cloud, ISO 27018 for
privacy in the cloud, SOC 1, SOC 2 and SOC 3, PCI DSS level 1, Common Cloud Computing Controls Catalog (C5) of
the BSI, ENS High.) ;
- Data encryption (KMS encrypt) in transit and at rest;
- A thorough security analysis to evaluate its level. It should be noted that if the required level is not reached, a new
design phase is initiated in order to reach the level required by the Skeepers Group.
In addition, the Skeepers information system is monitored by internal software to ensure its proper functionality and ensure that
no vulnerabilities are present.
The Skeepers' information system includes centralized and protected logging devices for the use of services making it possible
to detect any intrusion or fraudulent use, to attempt to identify the causes and origins and to further avoid any contamination of
other sites and finally to restore the system.
The level of security of the Skeepers Group's information systems is tested every 6 months to ensure that no inherent security
breach is accessible.
In accordance with Article 33 of the GDPR, the Skeepers Group undertakes to notify the CNIL, as soon as possible, of any data
breach likely to create a risk for the rights and freedoms of the Users. The Skeepers Group undertakes to notify the Data
Subjects, as soon as possible, of any breach of Data likely to give rise to a high risk for their rights and freedoms.
6: Rights relating to personal data and their implementation
In accordance with the regulations applicable to the Skeepers Group regarding the protection of personal data, you have, at any
time and for any reason, various rights with regard to the processing of the data of which you are the data subject.
These include the right of access, rectification, erasure and objection, the right to limitation of processing, the right to data
portability, the right not to be subject to an automated individual decision (including profiling), the right to define guidelines
regarding the retention, erasure and communication of your personal data after your death.
For a better understanding of these rights and their usefulness, visit: https://www.cnil.fr/fr/les-droits-pour-maitriser-vos-donnees-
personnelles
SKEEPERS SAS with a capital of €9,133,750
18/20 Avenue Robert Schuman - CS 40494 - 13002 Marseille
RCS Marseille 879 038 990 - NII FR01879038990 - Siret: 879 038 990 00 21
http://www.skeepers.io
The Skeepers Group guarantees to any person visiting its Site and/or using its Solutions and services, the exercise of
these rights in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27,
2016 (GDPR) and the Data Protection Act (LiL).
For the processing of personal data based on your consent, you have the right to withdraw this at any time, without it affecting
the lawfulness of the processing, which was based on your consent prior to its withdrawal.
We do not voluntarily collect personal data from minors under the age of 15, however, if you are a parent or legal guardian of a
minor and you believe that we are holding data specific to that minor, you may request the deletion of that data upon proving
your identity and parental authority over that minor.
For any request to exercise your rights, you must, in your message:
1) Specify the address (email or postal) at which you wish to receive a response from Skeepers;
2) Include a means of identifying yourself (order number, customer identifier, etc. if the means communicated do not seem
sufficient to prove your identity, a copy of your identity document may be required);
3) Specify, if possible:
- the context in which the collection of your data was carried out,
- and the relevant Solution (Ratings & Reviews, CX-Management, Predictive Marketing Activation,
Influencer Marketing, Live Shopping and/or User Generated Videos).
This information is important so that the Data Protection Officer can respond to you as quickly as possible.
You can then write to the Data Protection Officer of the Skeepers Group at the following email address:
privacy@skeepers.io
or by post, to the address given below:
SKEEPERS
Legal Department - Data Protection Officer 18-
20 Avenue Robert Schuman
CS 40494
13002 Marseilles
Skeepers would like to inform you that no request will be processed by telephone.
A response will be sent to you as soon as possible, which may not exceed one (1) month from the date of receipt of your
request.
A two (2) month extension is possible, in the event of a complex request, or if a large number of requests have been received.
Your request, as well as any data useful for processing your request, will be kept for a period of three years (five years where
the right of opposition applies) from receipt of your request. If you have been asked to provide a supporting document, or if you
have sent one spontaneously, it will be kept for a period of one year.
If you believe, after having contacted the Data Protection Officer, and after a period of one month has elapsed, that your GDPR
rights have not been respected, send a complaint to the CNIL.